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It’s hard to get behind the AI chatbot craze when most tools just talk a big game. (“Don’t apologize, just help me!”)
Even if you can get these chatbots to play nice on your site, you’re still stuck cleaning up their mistakes and tackling repetitive customer support issues.
If only there was a code-free chatbot builder that made it easy to build and train a customer service chatbot tailored for your business.
Say hello to Bot9.
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TLDR;
- Unify your inbox, tickets, and help center into a centralized workspace
- Train your chatbot using different data sources and easily integrate it on your site
At a Glance
Best for
- Customer support
- SaaS
- Small businesses
Integrations
- Crisp
- Slack
- Zapier
- Zendesk
Operating system
- Browser-based
Features
- AI
- White label
Detailed Description
Bot9 is an AI-powered, no-code builder that lets you create and train a customer service chatbot to automate sales and support tasks.
Bot9 lets you train a chatbot by importing content from your website using bulk link import or manually entering more detailed info.
From there, the AI will quickly scrape your data sources, ensuring that your chatbot can tackle all sorts of customer inquiries and scenarios.
Even better, you’ll be able to set custom rules that trigger specific flows in customer conversations.
Whether it’s routing a conversation to a human agent or responding to a hyper-specific question, these rules help your bot gives customers the right answers.
It’s a cinch to train your chatbot on your website and documents, so it can handle various customer issues.
With your chatbot, you can offer scalable support across languages—all while handling an unlimited number of queries.
Because your customers and leads can access the chatbot 24/7, 365 days a year, you’ll be able to provide consistent, reliable support whenever they need it.
Your chatbot also collects and organizes all your customer details including their name, contact info, location, and last chatbot interaction, in one place.
Bot9 lets you organize and access all your customer details in one place.
To take things up a notch, you can consolidate all your customer conversations into a shared inbox.
That means you can manage interactions across different platforms and channels without logging in and out of multiple accounts.
Not only does this help you keep customer messages from going unanswered, but it also helps your support team pick up where the chatbot left off.
Manage every customer conversation, across channels and platforms, from Bot9’s shared inbox.
Bot9 makes it a breeze to build custom workflows so you can create personalized experiences for your customers.
You’ll be able to create tailored pathways and responses based on specific customer interactions.
And since this builder integrates with popular apps like Slack, Zapier, WhatsApp, and Zendesk, you can add it to your tech stack and speed up your workflow.
Customize your chatbot’s functionality and create personalized flows for you—and your customers.
Your job is hard enough without the added stress of responding to every single customer query. (“No, actually I didn’t leave you on read. I didn’t even read your message.”)
Lucky for you, Bot9 helps you build and train a chatbot that knows the ins and outs of your business—all without writing any code.
Optimize your customer experience.
Get lifetime access to Bot9 today!