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When your customer feedback is all over the place, so is your to-do list. (“The app still crashes, but we did get the shade of blue they wanted.”)
While the customer is always right, you simply don’t have the resources to work on all their suggestions at the same time.
So what if you had a way to collect, analyze, and prioritize that feedback to make customers happy using AI?
Introducing Crumble.
TLDR;
- Collect user suggestions on a fully branded feedback board or with a corner widget on your website
- Analyze and prioritize customer feedback with AI-powered scoring
At a Glance
Best for
- Customer support
- Product designers
- Product managers
Operating system
- Browser-based
Features
- GDPR-compliant
- AI
- White label
- CNAME
Detailed Description
Crumble is an AI-powered platform that helps you collect, analyze, and prioritize customer feedback to fuel smarter product decisions.
Prioritize feedback with AI
Cut through the clutter of customer feedback! Crumble’s AI makes it easy to rank and prioritize insights based on your unique goals.
- Choose your prioritization criteria by assigning weights according to your strategic priorities, number of votes, and more
- Assess customer feedback regularly—whether that’s daily, weekly, monthly, or just once—to manage your AI usage
Let the AI analyze and prioritize customer feedback based on your chosen criteria.
Collect user feedback
This platform lets you gather customer feedback through different channels, giving users the flexibility to submit their ideas.
- Create a dedicated board where customers can submit their challenges and tips
- Embed a site widget to let users share their thoughts from anywhere on your website
Collect customer feedback using a dedicated board or Crumble's site widget.
Brand your feedback portal
Best of all, you can customize the feedback board with your branding so it's better integrated with the rest of your website.
- Add your own logo and colors in just a few clicks
- Set up a custom domain and email address to make the feedback board feel like an in-house feature
Customize the feedback board with your branding and domain, blending in perfectly with your website.
Feedback boards for every workflow
From there, you’ll be able to organize your feedback like a pro with customizable boards tailored to each of your workflows.
- Set up private boards for internal collaboration, away from the eyes of your users
- Create custom statuses to track tasks across different stages until completion
Easily set up your feedback board to fit your workflow’s unique requirements.
Using the power of AI, Crumble lets you collect, analyze, and prioritize feedback to fuel smarter product decisions.
Do more with customer feedback.
Get lifetime access to Crumble today!