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Your team is swamped with the same tickets because you only offer live support. (“Let's cut to the chase—have you tried turning it off and on again?")
The support team needs a lot of backup to tackle all the issues, but building user-friendly documentation is crazy technical.
If only there was a tool that let you build any kind of documentation, customize it with your branding, and host it on your own domain—all without writing any code.
Meet Dewstack.
TLDR;
- Create and host public or private documentation, including help centers, knowledge bases, product docs, and changelogs
- Customize landing pages and documentation with your branding and import existing content from third-party platforms
At a Glance
Best for
- Customer support
- SaaS
- Solopreneurs
Integrations
- Airtable
- Figma
- Sketch
- Vimeo
- YouTube
Operating system
- Browser-based
Features
- CNAME
Detailed Description
Dewstack helps you build and host any type of self-serve documentation on your own domain—without any coding.
With Dewstack, you can create documentation that’s easy for end-users to access, including FAQs, manuals, knowledge bases, and changelogs.
Quickly import existing content from Markdown, Google Docs, Notion, Word, HTML, or any website. And organize everything using drag-and-drop and nested page support.
Users can perform advanced searches to find the support they need, which will cut down on tickets for your live agents.
And because Dewstack integrates seamlessly with Intercom, Crisp, and Tawk.to, you can continue to provide chat support from your existing platform on your documentation.
Import any existing documentation from tools like Google Docs, Notion, and Markdown.
Use the powerful editor to customize the design of your documentation, and embed rich media like GIFs, emojis, or videos.
Match fonts and colors to align with your brand, and add header links and call-to-action buttons to direct users to your site or product.
You can import shareable content from more than 30 platforms, including Airtable, Typeform, GitHub, and Figma.
On a time crunch? Work in full-screen mode to eliminate distractions while you power through your projects.
Customize your documentation with graphics, colors, and fonts that match your branding.
You can build landing pages and documentation with ready-made themes. All you need to do is enable or disable sections to control the content on the page.
Add social media links to your webpage so users can connect with your brand on other popular platforms.
Dewstack also lets you set up meta tags and meta descriptions to boost SEO and help users pull up exactly what they’re searching for.
Use the live preview to double-check your page before you publish and make any tweaks on the fly.
Use the design editor to build landing pages with branding, social links, and meta tags.
Host your documentation on a free subdomain or use your own domain—either way, you’ll get a free SSL certificate!
Dewstack lets you create a custom URL slug for links with public access or generate a shareable URL for private links.
You can even review page visits and user sentiment for your documentation, so you know which topics are gaining the most traction.
Get an overview of page visits and user sentiment straight from the analytics dashboard.
When customers can find a handy FAQ for small issues, your support team has more time for the really important stuff. (“This is the biggest thing in self-serve since frozen yogurt!”)
Dewstack lets you create and host branded documentation like help centers, manuals, and changelogs on one code-free platform.
Help users help themselves.
Get lifetime access to Dewstack today!