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Managing customer support across different channels makes it easy for messages to fall through the cracks (âNothing says 'we care' like a sixty-day silence.â)
Even if you have a strong customer service team, youâd have to stay on top of every single live chat, email, and social media DM to give your customers round-the-clock support.
If only there was a platform that could deploy custom AI agents to jump into conversations across every channel.
Make way for Intelswift.
TLDR;
- Get an all-in-one omnichannel help desk with chat and voice AI agents, smart routing, and a knowledge base
- Hire a role-based AI agent for specific needs like quality assurance or ticket resolutionâno code required
At a Glance
Best for
- Customer support
- SaaS
- Small businesses
Integrations
- HubSpot
- Jira
- Pipedrive
Operating system
- Browser-based
- Android
- iOS
Features
- AI
Detailed Description
Intelswift is an AI customer service platform that lets agencies build custom AI agents to enhance the customer experience.
Manage all your messages in one place
With Intelswiftâs unified inbox, youâll get customer support messages from your site widget, WhatsApp, Telegram, Facebook Messenger, and email in one place.
- Leverage AI agents to handle messages and create support tickets for your managers
- Let customers ask complex questions in seconds with voice input
- Align your customer support with other teams for fast issue resolution
- Integrate with 140+ popular tools like HubSpot, Salesforce, and Mailchimp

Centralize customer support from all your messaging and social media channels.
Deploy custom AI agents
Even better, Intelswiftâs AI Marketplace helps you find and deploy smart AI agents that streamline business operations for all your clients.
- Deploy role-based AI agents or build your own in record time without coding
- Enhance AI agents with your tech stack and business logic for real-time support
- Power your AI with leading LLMs like OpenAI, Gemini, Claude, and DeepSeek

Access a robust AI marketplace with pre-built, industry-specific AI agentsâor create your own.
Create up-to-date knowledge bases
Plus, youâll be able to accelerate content creation, image generation, and document publishing with the AI knowledge base solution.
- Keep track of multiple knowledge bases and share branded documents
- Create articles, FAQs, and internal docs to align all your teams
- Train your AI agents and sync your external help content for other tools

Instantly create, manage, and share content wherever itâs needed for your clients.
Access actionable support analytics
Best of all, Intelswift lets you monitor, analyze, and optimize customer communication metrics with reports and actionable insights.
- Monitor insights into customer sentiment, agent workload, and SLA performance in real time
- Choose from pre-built templates or create your own custom reports without coding
- Visualize trends and identify bottlenecks to continuously improve your support workflow

Get actionable insights on customer sentiment, agent workload, and SLA performance in one dashboard.
Designed for agencies and clients with growing support teams, Intelswift helps you optimize AI agent workflows to reduce manual reporting time and meet customer expectations.
Automate your customer support.
Get lifetime access to Intelswift today!