Your product and customer support teams are using different apps to work. This leads to confusion, duplicated work, and missed opportunities for collaboration. DoneDone unites product teams and customer support teams all in one simple app! DoneDone is a simple issue tracking tool, project management
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Analyze how DoneDone generated over $33K in revenue, and how you can do better.
Price
$49$3360
The current price of one code
Total Revenue
$33K
Est. lifetime revenue generated via AppSumo
Total Purchases
668
Number of times purchased
Deal Duration
142d
How long the deal was available
Question Answer Rate
69%
Percentage of questions answered
Question Avg Response Time
16h 17m
On average, developer answered questions within
Premium Insights
Competitor Analysis
Discover how DoneDone generated $33K and unlock your path to success.
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Detailed guide to build a competitor
List of niche market opportunities
Customer pain points & feature demands
Market analysis & trends
Launch strategy insights
Competitor weaknesses to exploit
Product Insights
Deal Overview
Price: $XX (Original: $XXX)
Codes Redeemed: X,XXXX
Launch Date: XX/XX/XXXX
Review Count: XX
Revenue: $XX,XXX
Refund Rate: XX%
Market Position
- Group: Software
- Category: Customer Experience
- Subcategory: Customer Support
- Best for:Customer SupportSaaSSmall Businesses
- Alternative to:Help ScoutIntercomZendesk
Key Features
- AI-powered chatbot and content creation
- Help desk with ticket management
- Multilingual knowledge base (20 languages)
- White label and custom domain support
- Integration with Google Analytics and Intercom
Launch Strategy Insights
- Lifetime deal strategy with a significant discount (88% off) attracted initial customers
- Multiple pricing tiers (1, 2, and 3 workspaces) catered to different business sizes
- Emphasis on unlimited features (articles, categories, languages) reduced barriers to adoption
- High refund rate (162%) suggests potential issues with product-market fit or user expectations
- Strong initial traction with 1,178 codes redeemed, indicating market interest in the product
- Focus on AI-driven features aligned with current market trends
- Positioning as an all-in-one solution simplified the value proposition