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Trying to boost SaaS user retention with disconnected tools is like running a race in flip-flops. (“Not the fastest way, but definitely a painful one.”)
All that extra work isn’t just adding more complexity to your app, it’s also forcing your team to DIY customer support on the fly.
Imagine you could level up your SaaS platform with onboarding flows, chatbots, customer surveys, and so much more—all in one place.
Do it with PLG OS.
TLDR;
- Onboard customers, answer their questions, simplify feedback collection, and run referral programs
- Analyze users, run in-app A/B tests, gamify the user experience, and adapt in-app offers to grow your SaaS platform
At a Glance
Best for
- Customer support
- Product managers
- SaaS
Integrations
- Custom API
- GPT-4
- HubSpot
- Slack
- Zapier
Operating system
- Browser-based
Features
- AI
Detailed Description
PLG OS is an all-in-one platform for customer onboarding, education, retention, and conversion, making it easier to grow your SaaS.
Create personalized onboarding flows
With PLG OS, you can create custom onboarding flows that boost customer retention while collecting important info.
- Customize flows for different user segments with built-in options or API integrations
- Visualize every step of your onboarding flows with the visual builder
- Launch engaging product tours to show customers around and educate them on how everything works

Onboard and educate your customers with tours that you can build without coding.
Provide automated support
Even better, you’ll be able to create help hubs and launch in-app chatbots and surveys to track customer satisfaction.
- Build no-code AI chatbots that can answer support questions around the clock
- Let customers search your knowledge base to find answers to simple questions
- Launch feedback forms with post-interaction surveys that let them rate their product experience

Create chatbots, feedback forms, and surveys to automate data collection.
Increase user engagement with gamification
PLG OS makes it easy to drive user retention and virality with built-in referral programs and gamified experiences.
- Gamify your onboarding, customer support, and feature adoption with streaks and badges
- Display growth and MRR metrics with leaderboards to further incentivize users

Increase user engagement with gamified onboarding and user referral programs.
Track everything about your users
In just a few clicks, you can track customer behavior and map every user interaction on one dashboard.
- Dive into app analytics and user information to see who your customers are
- Monitor feature adoption, app health, and more inside the analytics dashboard
- A/B test customer flows, chatbots, and other features to find out what your customers prefer

Split-test different features and optimize your platform to fit your audience.
PLG OS gives you everything you need to onboard, support, and retain customers for your new SaaS platform—no coding required.
Transform your user experience.
Get lifetime access to PLG OS today!