Collect customer feedback, prevent churn, and prioritize your feature roadmap with this in-app survey tool
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You have to ask for honest feedback to optimize your product—just don’t take the Michael Scott approach. (“I only have one question: Why are you the way that you are?”)
And without the right data, you’ll never have the insights you need to build better features, reduce churn, and lock in more long-term users.
If only you could run quick, targeted in-app and link surveys to collect feedback at critical points along the user journey.
Introducing Pulse.
TLDR;
- Launch in-app and link-based surveys with advanced targeting, conditional logic, and full customization
- Use AI to collect feedback, analyze responses, and synthesize your data into actionable insights
At a Glance
Best for
- Customer support
- Developers
- Product managers
Integrations
- API
- Google Tag Manager
- Segment
- Webhooks
- Zapier
Operating system
- Browser-based
- Android
- iOS
Features
- AI
- White label
- CNAME
Detailed Description
Pulse helps you quickly create and run targeted in-app product surveys to better understand the customer experience.
Research surveys powered by AI
Collecting feedback doesn’t have to be a huge lift! With Pulse, you can generate in-depth surveys using a simple AI prompt.
- Pulse’s AI automatically personalizes questions using your company’s publicly available data
- Empower team members with a quick and easy way to craft targeted, meaningful surveys without sacrificing quality
Any team member can create high-quality surveys that capture meaningful data using AI.
Designed for multiple use cases
You can launch in-product surveys, share them via link, and create quizzes or prototype tests using the same tool.
- Add ratings, multiple choice, open text, and image uploads with conditional logic baked right in
- Automatically translate surveys in 30+ languages to support global users
- Capture feedback at key points to boost response rates and drive smarter product decisions
Create whatever you want, like quizzes and prototype tests, to collect the insights you need.
High-impact product takeaways
Pulse’s AI will instantly transform raw survey responses into digestible insights to drive product growth and boost user satisfaction.
- Detects sentiment, intent, and emotions, then categorize responses into custom, company-specific themes
- Quickly pinpoint hidden themes, understand underlying user motivations, and rapidly iterate your product
- Auto-generate charts and sharable dashboards to save your team hours on manual data entry and analysis
Instantly transform raw data into actionable product insights and rapid product iteration.
Surveys configured for your needs
Plus, you can set up advanced configurations to tailor the survey experience and fit your specific workflows.
- Use cohort filters, events, and funnel targeting to capture feedback from the right audience, at the right time
- Customize the UI to maintain a consistent, on-brand survey experience
- Avoid over-surveying and keep users engaged throughout the user journey
Take advantage of advanced configurations to design surveys that work for your business.
Whether you’re gauging NPS or identifying pain points, Pulse helps you build surveys, set up advanced targeting, and turn responses into action items.
Develop customer-centric products.
Get lifetime access to Pulse today!