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Fielding the same questions from customers over and over again can make you feel like you're trapped in a time vortex. ("Nothing's changing, except my attitude.")
Which means you’re either literally typing out the exact same messages, or saving a bunch of cookie-cutter responses somewhere in your notes.
Imagine if you could ditch those half-baked solutions and switch to a tool that lets you instantly access canned responses.
Meet SwiftReply.
Badges
TLDR;
- Share custom responses and templates with your team to boost reply rates across the board
- Create, manage, and use canned responses with the click of a button
At a Glance
Best for
- Customer support
- Ecommerce
- Sales managers
Operating system
- Browser-based
- Android
- iOS
Features
- GDPR-compliant
Detailed Description
SwiftReply lets you create unlimited canned responses, so your team can instantly reply to any customer or lead.
SwiftReply lets you create, manage, and share canned responses from any workspace in just one click—no integrations needed.
You can set up hotkeys to launch a searchable directory of all the canned templates that you create in any workspace.
This tool also integrates seamlessly with any ecommerce website, social media platform, or email provider. And it’s available on iOS and Android!
Set up hotkeys to quickly pull up the right canned response for any interaction.
Tailor responses using smart placeholders and variables, so you’re not stuck customizing every single detail for individual customers.
You'll be able to customize the look of any variable, including custom variables or time and date variables.
With any variable, SwiftReply makes it easy to choose predetermined text and whip up responses in no time.
Set up dynamic variables that let you create personalized canned responses fast.
When you give sales teams quick access to saved responses, they’ll be able to streamline support and sales conversations.
That’s why SwiftReply lets you add unlimited team members to workspaces and share templates designed to boost response times.
You can even grant different user permissions for using, editing, and adding responses based on individual roles.
Share your workspaces and canned responses to keep your team on the same page.
Whether it’s a quote, proposal, or email, SwiftReply lets you customize any template with advanced formatting, colors, and links.
You’ll be able to create tags that sort templates and categorize them by theme or topic across multiple workspaces.
And since there are no storage limits, you can add unlimited images, tables, or videos to your canned responses.
Best of all, SwiftReply lets you access any template right from your phone and respond to customers across any channel.
Boost your productivity every day with canned responses right at your fingertips!
When you're manually responding to tons of customer queries, you're just one copy-paste mishap away from disaster. ("Hi NAME! We definitely value you as a customer.")
With SwiftReply, you can manage your own canned responses and share them on any platform, right from your phone or favorite browser.
Say more and type less.
Get lifetime access to SwiftReply today!